FAQs

General

How will kids learn from this?

We teach kids 21st century skills using hi-tech spy stories. Because not every kid wants to be a coder, but everyone wants to be a spy. We weave the KS1 & KS2 curriculum into everything we make - stories, offline activities, live experiences, online games - but it never feels like homework. Instead, kids are carrying out top secret spy work.

What is STEM?

STEM stands for Science, Technology, Engineering and Maths
STEAM, is not just what comes out of a kettle, it extends STEM to sneak art in there too.
Through STE(A)M subjects kids develop key skills including: problem solving, creativity and critical thinking.

What are 21st century skills?

These are skills that have been identified as being critical for success in the 21st century. They were identified as the key ingredients needed to prepare kids for a fast-changing, increasingly automated, information-saturated world.

They’ve been boiled down to the 4Cs - communication, collaboration, critical thinking, and creativity - these are things that humans do well and machines not so well.

Bright Little Labs has developed its own curriculum which outlines the 21st century learning that we embed in our products.

How does Bright Little Labs make products?

Bright Little Labs is a company made up of educators, techies, creatives and one (ex) costume maker. We make sure that everything is created with the help of a teacher, includes the very latest in spy intel, and is tested by trusted agents and adults in the field.

About our Products

What is a Spy Pack?

Our Spy Pack is available as a one off product, 3 month product or 6 month product.

The one-off product includes:

  • The Agent Asha: Mission Shark Bytes adventure story
  • A personal letter inviting your spy kid to the Children's Spy Agency
  • Special agent invite cards


The 3 months Spy Pack includes:

  • Month 1: Everything that’s included in the one-off product
  • Month 2: Spy Starter Kit which contains a CSA membership card and lots of spy activities - including a world map to mark secret bases, blueprints of gadgets and a spy manual.
  • Month 3: More spy activities, all based around a STEM theme


The 6 months Spy Pack includes:

  • Month 1-3: Everything that’s included in the 3 month product
  • Month 4-6: Monthly spy activities, each based around a different STEM theme


Every Spy Pack also gives your kid access to our digital worlds - csa.world and CSA Spy HQ app.

When will I receive my first CSA Spy Pack?

Your first pack will be delivered within the shipping window indicated at checkout.

Your second pack will be dispatched on or around the 5th of the following month, provided you placed your original order on or before 20th of the month.

If you placed your order after 20th, your second pack will arrive on or around the 5th of the month after the next month. This is to ensure that your spy kid has enough time to enjoy each pack!

Here’s an example:

Example 1: You order your 3 month Spy Pack on 12th April.

  • Your first Spy Pack will arrive in accordance with the shipping details (e.g. 5-7 working days from purchase)
  • Your second Spy Pack will arrive on or around 5th May
  • Your third Spy Pack will arrive on or around 5th June


Example 2: You order your 3 month Spy Pack on 25th April

  • Your first Spy Pack will arrive in accordance with the shipping details (e.g. 5-7 working days from purchase)
  • Your second Spy Pack will arrive on or around 5th June
  • Your third Spy Pack will arrive on or around 5th July
Can I change the address it's being delivered to?

Eek! Don’t panic, just email us at hi@brightlittlelabs.com and we’ll do our best to amend the shipping instructions in time.

Can I try It before I buy it?

Don’t know an algorithm from your elbow? Like cat pictures? Enjoy jokes? Check out our Parent Guide for Coding which gives you an insight into how we teach 21st century skills through stories and fun.

Can I buy this as a gift for someone else?

For sure! After checkout, you can use our automated system to send an email to someone to let them know that you’ve purchased the Spy Pack. This will make you look like a very trendy parent / aunt / neighbour / grandparent / robot.

Can I get a refund if I don't like it?

Yes, we offer a hassle-free, no questions asked 100% money back guarantee. BUT, we’d really really appreciate your feedback so we can figure out how to address your concerns and make our products even better going forward.

1. General
2. About our products

General

How will kids learn from this?

We teach kids 21st century skills using hi-tech spy stories. Because not every kid wants to be a coder, but everyone wants to be a spy. We weave the KS1 & KS2 curriculum into everything we make - stories, offline activities, live experiences, online games - but it never feels like homework. Instead, kids are carrying out top secret spy work.

What is STEM?

STEM stands for Science, Technology, Engineering and Maths

STEAM, is not just what comes out of a kettle, it extends STEM to sneak art in there too.

Through STE(A)M subjects kids develop key skills including: problem solving, creativity and critical thinking.

What are 21st century skills?

These are skills that have been identified as being critical for success in the 21st century. They were identified as the key ingredients needed to prepare kids for a fast-changing, increasingly automated, information-saturated world.

They’ve been boiled down to the 4Cs - communication, collaboration, critical thinking, and creativity - these are things that humans do well and machines not so well.

Bright Little Labs has developed its own curriculum which outlines the 21st century learning that we embed in our products.

How does Bright Little Labs make products?

Bright Little Labs is a company made up of educators, techies, creatives and one (ex) costume maker. We make sure that everything is created with the help of a teacher, includes the very latest in spy intel, and is tested by trusted agents and adults in the field.

About our Products

What's in a Spy Pack?

Our Spy Pack is available as a one off product, 3 month product or 6 month product.

The one-off product includes:

  • The Agent Asha: Mission Shark Bytes adventure story
  • A personalised letter inviting your spy kid to the Children's Spy Agency
  • Special agent invite cards


The 3 month Spy Pack includes:

  • Month 1: Everything that’s included in the one-off product
  • Month 2: Spy Starter Kit which contains a CSA membership card and lots of spy activities - including a world map to mark secret bases, blueprints of gadgets and a spy manual.
  • Month 3: More spy activities, all based around a STEM theme


The 6 month Spy Pack includes:

  • Month 1-3: Everything that’s included in the 3 month product
  • Month 4-6: Monthly spy activities, each based around a different STEM theme


Every Spy Pack also gives your kid access to our digital worlds - csa.world and CSA Spy HQ app.

When will I receive my first CSA pack?

Your first pack will be delivered within the shipping window indicated at checkout.

Your second pack will be dispatched on or around the 5th of the following month, provided you placed your original order on or before 20th of the month.

If you placed your order after 20th, your second pack will arrive on or around the 5th of the month after the next month.

This is to ensure that your spy kid has enough time to enjoy each pack!

Here’s an example:

Example 1: You order your 3 month Spy Pack on 12th April.

  • Your first Spy Pack will arrive in accordance with the shipping details (e.g. 5-7 working days from purchase)
  • Your second Spy Pack will arrive on or around 5th May
  • Your third Spy Pack will arrive on or around 5th June


Example 2: You order your 3 month Spy Pack on 25th April.

  • Your first Spy Pack will arrive in accordance with the shipping details (e.g. 5-7 working days from purchase)
  • Your second Spy Pack will arrive on or around 5th June
  • Your third Spy Pack will arrive on or around 5th July
Can I change the address it's being delivered to?

Eek! Don’t panic, just email us at hi@brightlittlelabs.com and we’ll do our best to amend the shipping instructions in time.

Can I buy this as a gift for someone else?

For sure! After checkout, you can use our automated system to send an email to someone to let them know that you’ve purchased the Spy Pack. This will make you look like a very trendy parent / aunt / neighbour / grandparent / robot.

Can I get a refund if I don't like it?

Yes, we offer a hassle-free, no questions asked 100% money back guarantee. BUT, we’d really really appreciate your feedback so we can figure out how to address your concerns and make our products even better going forward.